ChenMed Create Ticket

ex: Dedicated Lakeland North, Jencare Gentilly, Chenmed Hollywood, etc or Full Address (390 S. State Road 7 Hollywood, FL 33023)
Phone we can contact you about this request.
Let us know what you need. 

How to Videos
Describe your issue
Screenshot of your Issue
How many network drops do you need installed?
Please send snapshot of desired location or Floorplan.
Example: X-ray Room, Room 3, etc
Example: X-ray Room, Room 3, etc
Example: X-ray Room, Room 3, etc
Example: X-ray Room, Room 3, etc
example floorplan: 
How many Cameras do you need installed?
Example Camera Location: 
Ex: Side of Building Facing East
Ex: Side of Building Facing East
Ex: Side of Building Facing East
Ex: Side of Building Facing East
Example Camera Floorplan: 
How many alarm related devices do you need? Door Contact Sensor, Motion Detector, or Panic buttons?
Ex: Motion Sensor in Room1, Panic button in Lab
Ex: Motion Sensor in Room1, Panic button in Lab
Ex: Motion Sensor in Room1, Panic button in Lab
Ex: Motion Sensor in Room1, Panic button in Lab
How many Access Control related equipment?  New Doors and Badge Readers, Entry Buttons to trigger automated doors, etc.
Ex: Badge Reader in New Admin Department, Button to open door in Lobby
Ex: Badge Reader in New Admin Department, Button to open door in Lobby
Ex: Badge Reader in New Admin Department, Button to open door in Lobby
Ex: Badge Reader in New Admin Department, Button to open door in Lobby
Please indicate, to your best ability what time the false alarms are being reported and which zone #. 

- A lot of false alarm requests are because users are not aware on how to disarm the system, or do not disarm the system fast enough. 
- Sometimes door are left unlocked and the wind blows the door open, triggering the alarm, please make sure all perimeter doors are locked on exit.
Please describe what issues you are having with badge access. 

- If the badge reader is marking green when you swipe your badge and the door is not opening, check to see if there is a manual lock that may be preventing the door from opening. 
- If the badge reader is beeping and flashing red, you may have not been given the proper access rights, contact Corporate Security if that is the case.
Record a short video of your badge problem (the reader beeping, or door not opening.
Please describe what issues you are having with cameras, ex: Cameras 1,5,6 offline, Blurry Image On Camera 8, etc. 
Screenshot of Down Cameras, Blurry Image, etc. 
Please describe what issues you are having, the more descriptive the better we can help you.  
Screenshot or video of you problem.
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